Concierge Services

A partial list of the properties we serve….

Marriott Marquis

Mark Hotel

Trump International

W Hotels

Regency Hotel

Kitano New York

Westin Times Square

… & many more

ATTENTION CONCIERGES: CLICK HERE TO LOG IN TO A PASSWORD PROTECTED SECTION OF OUR WEBSITE. THIS SECTION IS EXCLUSIVELY DESIGNED FOR YOU TO PLACE GUEST ORDERS FOR AFTER HOURS AND FUTURE DATES.

Quick list of reasons why concierges like to use us…

ü     We are open early and late (deliveries can be scheduled from before 8AM to after 8PM)

ü     We are open all day on Sunday

ü     Our inventory levels are high so if a request is made for pretty much anything in season, we can guarantee that we have it for same-day availability. This also assures that a larger than average order can be fulfilled.

ü     Our guarantee of satisfaction is always an absolute. No matter what the request is, if someone is not fully pleased we will take whatever it takes to make it perfect.

New York City is known by many other names…

“The City that Never Sleeps”, “Big Apple”, “The Capital of the World”, “The Crossroads of the World”.

Because New York has so much to offer, everyone the world over has taking in The New York Experience on their Top Five list of vacations of a lifetime! The New York City Hotel Concierge is like no other. This dedicated professional is the one who makes dream vacations come true. The unsung hero in the lobby of every hotel helps guest see more, do more, and get to places that they otherwise could not or did not know of.

Asking for the impossible and getting it done is what a concierge does best – When you think about it, the services a concierge provide is not the most important asset of their profession. A concierge helps perpetuate word of mouth advertising about our great city. It is because of the concierge that guests have amazing experiences and then they tell their friends about them. Then their friends visit, who have more friends and so on and so on. Every concierge in New York is the “face of the city” in every corner of the globe. They are the reason why New York has become the destination of choice for the entire world!

To these pros, who expect the best; who never settle; and to whom excellence is the minimum acceptable standard we proudly give the best we have to offer.

On a consistent basis we receive orders and requests for gift deliveries from over 150 hotels and over 300 individual concierges. Our proudest moment was when a person called three different top-tier hotels in search of a great florist and at all three properties only one name was given, ours! When the guest called and told the story; you could tell there was a gleam in his eye – knowing that he found someone who kept promises and delivered beyond expectations.

To everyone who has ever called us with a request, we are grateful for all that you have helped us become. Through your expectations, you have taught us all that we have become. The entire Starbright Team is standing next to you and always thrilled to be of service!